To connect Pathlight to Zendesk, follow these steps:

1. Login to Pathlight with your credentials: https://app.pathlight.com/login/##{{account-name}}/

2. Click on the following link to initiate the connection: https://app.pathlight.com/authentication/login/zendesk

3. Insert the subdomain used for your company’s Zendesk instance and click Continue. This will redirect you to the Zendesk login page:

4. Insert your username and password based on the correct authentication method used for Zendesk

5. Accept the permissions:

6. Done! You have now successfully connected Pathlight to Zendesk.

__________________________________________________________________________________

We hope this was helpful! Please submit a ticket here if you have any questions or need further assistance.