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Slack Integration
Cynthia Tsai avatar
Written by Cynthia Tsai
Updated over 2 months ago

The app to integrate with Slack is a powerful timesaver that sends notifications to Users. The platform Slack bot does not store any conversation information from any public or private channel unless it's being directly messaged.

When alerts are set in the platform, and the User has added the platform's app in Slack, the bot will send a notification directly to that User. The user can then interact with that notification. Non-Users of the platform (including your team members who are not yet Users) are never automatically pinged - it's all in your control.

How to Setup Slack Integration

  1. Log in to your Echo AI account

  2. Click on your profile icon

  3. Go to Settings in the bottom left corner of your screen

  4. Select the Integration tab

  5. Scroll down and click Connect Slack (If you have any issues with permissions, refer your IT department to Echo AI's Slack App Directory Listing and these setup instructions from Slack.)

6. Read the actions for which Echo AI would like permission and click Allow.


We hope this was helpful! Please submit a ticket here if you have any questions or need further assistance.
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